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Refunds & Returns Policy

Shipping policy

the orders placed at Vintage Crafts get dispatched within 2 days – rest whatever time the logistics partner takes to deliver the order which is around 2-3 days is the max time we take to ship orders PAN India. 

Return policy

To return the goods, the customer should postmark them within 7 days from the delivery date. All the items should be in original condition & unused.

Process

To return the product, follow these steps:
1. Email customer service at ….. To receive a Return Merchandise Authorisation number.
2. Next place the items securely in a sealed packet & send them to the below-mentioned address:
Vintage Crafts
Attn: Return
(RMA no.)
5068 Shirkiwalan Hauz Qazi
vintage.crafts007@gmail.com
Delhi 110006
India.
Note: You are solely responsible for the return charges. It is advisable to use a trackable product service.

Refunds

Refund will be processed after successfully receiving the items & examining them.
Please allow us at least 7 days to process your refund.

Exception

For defective or damaged items, return or exchange can be done through the following address:
Warehouse
5068 Shirkiwalan Hauz Qazi
Delhi 110006

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